Prime Collision Center
155 Rivermoor Street
West Roxbury, MA 02132
Contact Us:
(617) 469-3000

Every vehicle is completely sanitized after your repairs are completed.

Welcome to the Boston Prime Collision Center!



From the smallest dent to the most extensive repair from an accident the team at Prime Acura Westwood is here to help! Our collision center offers top of the line repairs working to protect your investment and keeping your current vehicle running and look as it should. Our current offerings include body and paint repair, paintless dent removal, auto refreshing, bumper refinishing, full detail reconditioning, insurance claims, and many more!

Learn More About What to Do After a Collision

The experience of a collision can be stressful which is why the team at Prime Acura Westwood is here to make the repair process as seamless as possible. In the unfortunate event that you're in an accident it's important to first check on the safety of the people involved and then contact 911 to establish a documented report. After that, make sure to gather the other driver's information, contact your insurance company, schedule your collision repair, and finally analyze your estimate prior to signing.

Describing Damage Severity

A large part of the collision repair process is accurately describing damage severity levels which can be broken down into three distinct categories. Minor damage includes scratches, scrapes, and small dents. Moderate damage includes large dents and damage to several body panels on the vehicle. Major damage includes frame damage as well as deployed airbags. If you're unsure which category your vehicle fall under contact our team for further assistance.

Your Collision Repair Questions Answered

Which Repairs are Covered By Insurance?

Depending on your policy, there are several repairs that are typically covered by insurance including single or multi-vehicle accidents, vandalism, weather damage, and animal strike (glass claims only). You can always contact our team with questions before you take action. We're always here to assist you!

How Long Does Collision Repair Take

Collision repair times vary depending upon the amount damage, the availability of replacement parts, and the insurance provider. We recommend working closely with your collision repair specialist to acquire the most accurate details. Additionally, we will be able to provide timing to complete your repairs and answer any questions about the process.

Do You Provide Towing Services?

Yes! Prime Acura Westwood offers 24-7 towing.

Do You Offer Assistance with Alternate Transportation?

>Prime Acura Westwood does provide a range of alternative transportation options , which may include shuttle service, on-site or off-site access to a rental vehicle, or other options, depending on your needs. In some cases, we will even pick up your vehicle and return it to you. Our team can provide all the options available.

How Will I Know When My Vehicle is Ready?

We strive to make the repair process as quick and painless as possible. One key thing is to keep our customers informed along the way, from start to finish.

Is There a Warranty for Repairs?

Absolutely. We stand behind the quality of our work and we offer a Lifetime Repair Guarantee for as long as you own your vehicle.

Do I Need to Physically Bring My Vehicle In to Get an Estimate?

Depending on the type of repair, there are times when an estimate can be provided electronically without bringing the vehicle in. When you contact the collision repair team, we can assess your needs and determine if the most accurate estimate can be done remotely, or if it's best for you to bring the vehicle in for a quick visual assessment. In either case, all estimates are free of charge.


Prime Collision Center
155 Rivermoor Street

West Roxbury, MA 02312
Contact Us: 617-469-3000

Collision Center Hours

Monday8:00AM - 5:00PM
Tuesday 8:00AM - 5:00PM
Wednesday 8:00AM - 5:00PM
Thursday 8:00AM - 5:00PM
Friday 8:00AM - 5:00PM
Saturday Closed
Sunday Closed

  1. Prime Collision Center - Boston

    155 Rivermoor Street,
    West Roxbury, MA 02132

    • Sales: (617) 469-3000
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